Shadowfax delivery partners prepare orders in a bustling warehouse for India's D2C growth.
Shadowfax, a prominent Indian logistics player, has announced its achievement of profitability in the fourth quarter of fiscal year 2026. This significant milestone was driven by increased scale, AI-driven automation, a strategic focus on vertical marketplaces, improved margins, and a strengthened position in the third-party logistics (3PL) market.
For Q4 FY26, Shadowfax reported a net profit of ₹55.8 crore, a substantial turnaround from a loss of ₹9.9 crore in the same quarter last year. Operating revenue surged by 73.6% year-on-year to ₹1,237 crore, while total expenses rose by 64.2% year-on-year to ₹1,197.7 crore. Adjusted EBITDA improved to ₹58 crore, compared to ₹5 crore in the prior year’s quarter.
The company’s express logistics vertical was a key contributor, with customer orders increasing by 129% year-on-year to 18 crore. The hyperlocal segment also saw growth, reaching 4.2 crore orders. Shadowfax has expanded its reach to 15,656 pin codes and boasts a delivery partner base of 2.6 lakh. The company claims to have captured approximately 30% of the 3PL express market, up from 8% four years ago.
The recent acquisition of CriticaLog is expected to provide an additional growth lever, particularly in premium and time-sensitive logistics. Shadowfax is also investing in its dark store network, planning to expand from 15 to 100 dark stores in FY27, and aims to increase coverage of bulky deliveries (Prime Large) to 10,000 pin codes by the end of the current fiscal year. Artificial intelligence is being leveraged to enhance slotting, picking, and demand forecasting, with the goal of reducing overheads and improving delivery speed.
This development aligns with broader trends in India’s Direct-to-Consumer (D2C) sector. According to Inc42’s D2C 3.0 report, quick commerce is projected to reach $68 billion in Gross Merchandise Value (GMV) by 2031. The food and grocery segment is anticipated to be the fastest-growing e-commerce category, with a Compound Annual Growth Rate (CAGR) of 28% between 2026 and 2031. The sector is increasingly focusing on premiumization and higher Average Order Value (AOV) categories, requiring enhanced efficiency in inventory management, gig worker utilization, and operational logistics.