The Indian Railway Catering and Tourism Corporation (IRCTC) is moving to terminate a catering licensee’s contract following complaints about the quality of Amul curd served on the Patna-Tatanagar Vande Bharat Express. The caterer also faces a significant penalty.
According to economictimes.indiatimes.com, Amul has been summoned by IRCTC to provide an explanation for the incident. The move underscores the importance of maintaining food quality standards, particularly on premium train services like the Vande Bharat Express.
IRCTC is reinforcing hygiene and vendor accountability measures across its catering operations in response to the incident. This includes stricter monitoring of food preparation and handling processes, as well as increased scrutiny of vendor performance.
This incident highlights the challenges of maintaining consistent quality across a large and complex catering operation. As IRCTC expands its services, ensuring food safety and customer satisfaction will remain a key priority.
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